Job Title: Tenancy Officer

Place of Work: BCHA
Location of Work: Bournemouth
Salary: Starting salary £25,233 to £27,144 pa depending on experience and qualifications, with future progression possible

The position is offered as: Full-time  Permanent

Details of Hours / Contract Length: 37.5

Description of Vacancy:
We are currently recruiting for two Tenancy Officers to join our Tenancy Team. The role will include all aspects of Tenancy Management including sign ups, estate inspections, void control, allocation of properties and ASB.

Do you want to make a difference? Do you have drive and passion? Then BCHA want to hear from you. BCHA are a diverse and growing specialist housing, learning and social support provider and our mission is to help people take control of their own lives and find a way forward.

BCHA are looking for two Tenancy Officers working within a fast paced, friendly environment based at BCHA Head Office. You will be responsible for all aspects of tenancy management including sign ups, estate inspections, property inspections, effective void control and ASB management. The ideal person will have strong housing management experience and some experience of working with mixed tenures. You will be advising people and resolving complex issues so you need to have excellent interpersonal and communication skills. Also the ability to work under pressure and to deadlines is a must for this role.

You will manage a patch of approximately 400 vulnerable tenants and leaseholders on behalf of BCHA across the South. A key responsibility of this role is to support people to sustain a tenancy, encourage and facilitate their independence, quality of life, safeguarding and health and well - being by providing practical advise, information and support on a wide range of issues including housing, welfare rights, hoarding, life skills and the promotion of personal independence.

A valid driving licence and a vehicle, insured for business use is required for this role.

To apply for the above vacancy please find below the contact details - please do not apply to Bournemouth Council for Voluntary Service

Contact Details:

Please email a CV and covering letter to

Tel: 01202410646
Closing Date: 19/01/2018